Box Office Policies

BOX OFFICE HOURS


PLEASE NOTE OUR NORMAL HOURS OF OPERATION HAVE CHANGED


Call Center Hours:
Monday through Thursday: 12:00pm – 5:00pm*
Friday, Saturday & Sunday: CLOSED*

Box Office windows are currently closed.


* On days with scheduled performances, the Call Center opens at noon and the Box Office sales and will call windows will open 90 minutes prior to curtain.

The Box Office will close 30 minutes after curtain.

 

REFUNDS AND EXCHANGES

No refunds or exchanges are issued. Exchanges are allowed for season subscription tickets, exclusions may apply.

The Adrienne Arsht Center is only responsible for the ticketing of patrons from the following sources:

  • Adrienne Arsht Center Box Office
  • Adrienne Arsht Center website
  • Broadway Across America
  • Florida Grand Opera
  • Miami City Ballet
  • New World Symphony

The Adrienne Arsht Center reserves the right to refuse admission and reject any ticket that has been issued by another entity that conflicts with a ticket purchased from one of the sources designated above. A patron holding a revoked ticket will not be permitted into the theater unless they purchase a valid ticket.